RE-OPENING UPDATE
We will re-open most of our locations for internal dining (including alcohol) and external dining / alcohol sales
from 11am on MAY 17th 2021.
BOOKINGS?
We DO NOT any longer take BOOKINGS. We are, as we always have been, a walk-in place. The only exception is for larger groups of 6 plus, where space needs to be allocated to adjoin tables in advance and there is less chance of tables being vacant at point of entry. Legislation applies to groups and bookings accepted only if it adheres to current legislation.
We usually have plenty of capacity in our venues to meet demand. If tables are not immediately available, socially distanced waiting will be offered where possible or estimate on wait time given.
Why do we not take bookings for small tables any longer?
Like many places recently, we have been inundated with bookings resulting in 'no shows' , holding tables and losing revenue on behalf of our staff and business. Most customers have cancelled or transferred dates causing immense issues, administration and refunds and ensuring we cannot take legitimate customers who do wish to dine and drink with us. This has resulted in partially vacant restaurants and lost revenue. We can no longer provide this service
Please contact: customer.services@monterey-jacks.com for any further info.
We will re-open most of our locations for internal dining (including alcohol) and external dining / alcohol sales
from 11am on MAY 17th 2021.
BOOKINGS?
We DO NOT any longer take BOOKINGS. We are, as we always have been, a walk-in place. The only exception is for larger groups of 6 plus, where space needs to be allocated to adjoin tables in advance and there is less chance of tables being vacant at point of entry. Legislation applies to groups and bookings accepted only if it adheres to current legislation.
We usually have plenty of capacity in our venues to meet demand. If tables are not immediately available, socially distanced waiting will be offered where possible or estimate on wait time given.
Why do we not take bookings for small tables any longer?
Like many places recently, we have been inundated with bookings resulting in 'no shows' , holding tables and losing revenue on behalf of our staff and business. Most customers have cancelled or transferred dates causing immense issues, administration and refunds and ensuring we cannot take legitimate customers who do wish to dine and drink with us. This has resulted in partially vacant restaurants and lost revenue. We can no longer provide this service
Please contact: customer.services@monterey-jacks.com for any further info.
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