Monterey Jack's Cocktail Bars and Restaurants
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REFUND PoLICY

 
Refund Policy 
 
While we hope you’ll be happy with your e-gift voucher, we know you may sometimes need to return them. If you do, this policy has all the information you’ll need to know.
 
Changed your mind?
That’s no problem. We’re happy to offer a full refund on gift cards, as long as it’s within the cancellation period
 
Refund Policy - Bookings and vouchers
As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations, your right to request a refund starts from the moment you place your order until 14 days after you receive your goods. Refunds can only be made on e-gift vouchers have have not been redeemed, either in part or in full. To request an e-gift voucher refund, fill out the Refund Request form. Once you have registered your refund, please destroy any printed copies which will become immediately void once the payment refund has been processed. Once we receive your completed form, a refund will be processed within 5-7 working days. Refunds will be made to the credit or debit card used for purchase. Monterey Jack’s do not accept responsibility for the loss of your returned goods or your postage charges.
 
Your statutory rights
Don’t worry, nothing in this policy affects your statutory rights.

-  AWARDS and COMMENDATIONS PRESENTED TO MONTEREY JACK'S BARS AND RESTAURANTS  -

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-  OUR LOCATIONS  -

Dunfermline
37 Canmore Street
​Dunfermline
​KY12 7NX
Glasgow
Merchant Square
Glasgow
​G1 1NY
Stirling
​
​
1 Corn Exchange Road
FK8 2HX
Perth
​
16 St John's Place
​Perth
​PH1 5SZ
Hamilton
42 Gateside St
Hamilton
​ML3 7JQ
Paisley
30-32 Moss St
​Paisley
PA1 1BA
Airdrie
1 Rochsolloch Rd
Airdrie,
​ML6 9BG
Falkirk
43 Vicar St
Falkirk
FK1 1LL
COMING SOON
GLASGOW FORT
​NEWCASTLE
DUNDEE

EDINBURGH

ADDRESS

International Customer Services Dept.,
​17 State Street, New York. NY 10004.

TELEPHONE

National Voicemail: +44 845 869 8754
(Free to all UK landlines, some mobile operators may charge)
International Customer Services: +1 212 739 0497

Contacting MJ's

Please note our branches do not have direct lines as
we don't offer a telephone booking or ordering service.

CORPORATE PAGES

- Franchising
​
- About Monterey Jack's
​
- Event Services

Copyright 2014-2021 © Monterey Jack's UK. All Rights Reserved.
Terms & Conditions    |    Refund Policy   |    Privacy Policy
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